SHIPPING POLICY
Last Updated: 01/12/2025
At AKBARLINK E-SERVICES PRIVATE LIMITED, we aim to provide a smooth, fast, and reliable shopping experience. This Shipping Policy explains how orders placed on https://akbshop.in are processed, dispatched, and delivered within India.
1. Shipping Coverage
We deliver to most serviceable pin codes across India through trusted courier partners including:
Delhivery
BlueDart
DTDC
Xpressbees
Other authorized logistics partners
If your pin code is serviceable, available shipping options will automatically appear during checkout.
2. Order Processing Time
Once an order is placed, our team begins processing it.
Processing Time:
1–2 working days
Processing time may increase during:
Festivals
Sale events
High order volume periods
Once your order is packed and dispatched, you will receive a shipping confirmation via email or SMS, including tracking details.
3. Delivery Time
Estimated delivery timelines after dispatch:
Metro Cities: 3–5 working days
Other Cities: 5–7 working days
Remote / Rural Areas: 7–10 working days
Delivery timelines are estimates only and may vary depending on courier operations and location.
4. Shipping Charges
Shipping charges depend on the order value and delivery location.
Free shipping may be available on selected products or minimum order values.
Any applicable shipping charges will be clearly displayed during checkout before payment confirmation.
5. Order Tracking
Once your order is shipped, a tracking link will be sent via SMS or email.
You can also track your order by visiting:
My Account → Orders → Track Order
Tracking updates may take a few hours to appear after dispatch.
6. Delayed Orders
While we strive to deliver all orders within the estimated timeframe, delays may occur due to:
Courier partner operational delays
Weather conditions
Public holidays or festivals
Incorrect or incomplete shipping address
If your order is significantly delayed, please contact our customer support team for assistance.
7. Failed Delivery Attempts
If the courier partner is unable to deliver the parcel:
Delivery may be attempted 2–3 times
If unsuccessful, the parcel may be returned to our warehouse
In such cases, our team may contact you to arrange re-shipment or refund as per applicable policies.
8. Address Errors
Customers must ensure that the shipping details entered during checkout are accurate and complete.
We are not responsible for delivery delays caused by:
Incorrect address
Incorrect pin code
Unreachable customer contact number
Address modification requests can only be accepted before the order is dispatched.
9. Damaged or Tampered Packages
If your parcel appears damaged or tampered during delivery:
Do not accept the parcel, if possible.
If accepted, record a parcel opening video.
Inform our support team within 24 hours of delivery.
This helps us resolve claims with courier partners efficiently.
10. Force Majeure
AKBARLINK E-SERVICES PRIVATE LIMITED shall not be liable for delays or failure in delivery due to circumstances beyond reasonable control including but not limited to:
Natural disasters
Floods, earthquakes, storms
Government restrictions or lockdowns
Strikes or labor disputes
Transportation disruptions
War or civil disturbances
Internet or system outages
During such circumstances, delivery timelines may be extended until normal logistics operations resume.
11. International Shipping
Currently, we do not offer international shipping.
Orders placed on our website are delivered only within India.
12. Contact Us
For shipping-related queries or assistance, please contact us:
📞 +91 8918458828
📧 info@akbshop.in
Support Hours:
Monday – Friday (9:00 AM – 6:00 PM)