TERMS & CONDITIONS
Compliant With:
Information Technology Act, 2000
Consumer Protection (E-Commerce) Rules, 2020
Information Technology (Intermediary Guidelines & Digital Media Ethics Code) Rules, 2021
Last Updated: 01/12/2025
1. Introduction
Welcome to https://akbshop.in, owned and operated by AKBARLINK E-SERVICES PRIVATE LIMITED (“Company”, “we”, “our”, “us”).
By accessing or using this website, purchasing products, or creating an account, you agree to be bound by these Terms & Conditions under applicable Indian law.
If you do not agree with these Terms, please discontinue using the Platform immediately.
2. Legal Status & Applicability
These Terms are governed by applicable Indian laws including:
Information Technology Act, 2000
Consumer Protection Act, 2019
Consumer Protection (E-Commerce) Rules, 2020
Indian Contract Act, 1872
IT (Intermediary Guidelines & Digital Media Ethics Code) Rules, 2021
Any other applicable Indian laws and regulations
Use of this Platform constitutes a valid and binding electronic contract under Section 10A of the Information Technology Act, 2000.
3. Eligibility
To use this Platform:
You must be 18 years of age or older, or
Use the Platform under the supervision of a parent or legal guardian.
You must possess the legal capacity to enter into a binding contract as defined under the Indian Contract Act, 1872.
4. Account Creation & Responsibilities
By creating an account, you agree to:
Provide accurate and complete information
Maintain confidentiality of your login credentials
Notify us immediately in case of unauthorized access
Accept responsibility for activities conducted through your account
The Company shall not be responsible for any loss resulting from unauthorized use of your account credentials.
5. Product Representation & Availability
We strive to provide accurate product descriptions; however:
Product colors may vary slightly due to screen display differences
Size variations of ±1–2 inches may occur due to manual measurement
Product availability may change without notice
The Company reserves the right to modify or discontinue products at any time.
6. Pricing, Payments & Taxes
All prices are displayed in Indian Rupees (INR).
Prices may be updated without prior notice.
Applicable GST and other charges will be shown at checkout.
Accepted payment methods may include:
UPI
Debit/Credit Card
Net Banking
Wallets
Cash on Delivery (where available)
The Company is not responsible for payment failures caused by banking systems or payment gateway errors.
7. Order Acceptance, Fulfilment & Cancellation
Your order constitutes an offer to purchase.
The Company may accept or reject an order based on:
Successful payment confirmation
Product availability
Accurate shipping information
Fraud detection checks
The Company reserves the right to cancel orders at its discretion in compliance with Consumer Protection (E-Commerce) Rules, 2020.
Fake COD Orders Policy
Repeated refusal to accept COD orders may result in:
Blocking of the user account
Removal of COD option for future purchases
Recovery of logistics cost incurred
8. Shipping, Delivery & Logistics
By placing an order, you agree to our Shipping Policy.
Delivery timelines are estimates and may vary due to:
Courier delays
Weather conditions
Public holidays
Incorrect address information
Risk of loss or damage passes to the customer once the product is handed over to the courier partner.
9. Return, Replacement & Refund
Returns, replacements, and refunds are governed by our:
Return Policy
Refund & Cancellation Policy
The Company reserves the right to verify product condition before approving refunds.
Certain items may be non-returnable, including hygiene-sensitive products such as:
Socks
Stockings
Scarves
Dupattas
Personal hygiene products
10. Fraudulent Transactions
If any transaction is suspected to be fraudulent, unauthorized, or suspicious, the Company reserves the right to:
Cancel the transaction
Suspend or restrict the user account
Withhold or reverse payments
Report the activity to law enforcement authorities
Users are responsible for maintaining the security of their account credentials.
11. User Obligations
Users agree NOT to:
Violate any law of India
Provide false or misleading information
Attempt to hack, scrape, copy, or reverse engineer the Platform
Abuse or harass employees, vendors, or courier partners
Place fraudulent orders
Violation may result in legal action under applicable Indian laws.
12. Intellectual Property Rights
All content on the Platform including:
Images
Designs
Product photos
Videos
Logos
Text
Graphics
Website code
Brand identity
is the exclusive property of AKBARLINK E-SERVICES PRIVATE LIMITED and protected under:
Copyright Act, 1957
Trademark Act, 1999
Unauthorized reproduction, copying, or distribution is strictly prohibited.
13. Third-Party Services
We may rely on third-party services for:
Payments
Logistics
Analytics
Advertising
Email and SMS notifications
The Company is not responsible for third-party policies or operational failures.
Users should review third-party policies independently.
14. Limitation of Liability
To the maximum extent permitted under Indian law:
The Company shall not be liable for indirect, incidental, or consequential damages.
Liability shall not exceed the invoice value of the purchased product.
The Company does not guarantee uninterrupted access to the Platform.
15. Indemnification
You agree to indemnify and hold harmless AKBARLINK E-SERVICES PRIVATE LIMITED, its directors, employees, and affiliates from any claims, damages, penalties, or legal expenses arising from misuse of the Platform or violation of these Terms.
16. Data Protection & Privacy
Use of this Platform is also governed by our Privacy Policy.
The Company follows reasonable security practices in accordance with Section 43A of the Information Technology Act, 2000.
17. Force Majeure
The Company shall not be held liable for any failure or delay in performance caused by events beyond reasonable control including but not limited to:
Natural disasters
War or civil unrest
Government restrictions
Internet or power outages
Pandemics
Transportation disruptions
Strikes or labor disputes
During such circumstances, services may be temporarily suspended until normal operations resume.
18. Termination of Account
The Company reserves the right to suspend or terminate user accounts without prior notice if:
These Terms & Conditions are violated
Fraudulent or suspicious activity is detected
False information is provided
Legal or regulatory compliance requires such action
Upon termination, access to the Platform may be restricted or permanently revoked.
19. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts located in Tamil Nadu, India, in accordance with applicable law.
20. Amendments
The Company reserves the right to update or modify these Terms at any time.
Updated versions will be published on the Platform with a revised Last Updated date.
Continued use of the Platform indicates acceptance of updated Terms.
21. Contact Details
(Mandatory Under E-Commerce Rules 2020)
AKBARLINK E-SERVICES PRIVATE LIMITED
Floor No.: 2nd Floor
Office No.: 43
Building No./Flat No.: 75
Sairam Business Center
Thambu Chetty Street
Mannady
Chennai, Tamil Nadu – 600001
India
📞 +91 8918458828
📧 info@akbshop.in
Support Hours:
Monday – Friday (9:00 AM – 6:00 PM)